Compliance monitoring for title agencies
Compliance problems show up in the data before they show up in an audit: a recording that never came back, a check that never cleared, a policy that never went out. Ops Insights watches for them in your title production software and tells the right person.
What Ops Insights monitors
Each of these is a report, a dashboard tile or a KPI alert, and most agencies use all three.
JV partnerships and ABA disclosures
Report on files with joint venture partners and affiliated business arrangements, to support your disclosure reviews.Recording oversight
See what went out for recording, what came back and what is still outstanding.Curative tracking
Follow open curative items on every file until they are cleared.Outstanding checks and payments
Find checks and payments that haven't cleared, such as upcoming FHA payoff due dates where the check hasn't been sent.Outstanding policies
Find closed files where the policy hasn't been issued yet.Data-entry and compliance issues by employee
See which files, and which people, are behind incomplete or inconsistent entries, so you can coach rather than guess.Alerts on non-compliant activity
KPI alerts email the right person when a threshold you set is crossed.Vendor licenses and insurance
Track license and insurance expiration dates for vendors and subcontractors before they lapse.Trouble files
Spot files that are stuck, late or out of compliance, and drill down to the detail.
Supporting your ALTA Best Practices program
Several of ALTA's Title Insurance and Settlement Company Best Practices, such as escrow trust accounting, policy production and remittance, and vendor licensing, depend on tracking exactly these items. Ops Insights helps you monitor them every day. It doesn't replace your compliance program or an audit, but it makes both easier to prove.
Discover a better bottom line
See your own reports, dashboards and alerts in a 30-minute demo. We'll walk through what Ops Insights would look like on your data.